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Custom Retainer Services

From: $250 / month

Our Custom Retainer services can provide you with the support you need to focus on running your business. With services such as technical marketing support, advertising management, on-page SEO, security auditing and improvements, site speed optimization, custom analytics and KPIs, and more we can help ensure the success of your website.

~2 Hours
~5 Hours
~10 Hours
~20 Hours
40 Hours
60 Hours
80 Hours
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Neat

  • Monthly 1 hour meeting (video or phone) to review tasks, strategy, and implementation plans.
  • Includes 1 retainer hour per week for implementation and maintenance of site and related services.
  • Custom monthly reporting available for your unique KPIs.
  • Additional retainer hours available as needed at a discounted rate of $110/hour.

Tidy

  • Semi-monthly 1 hour meeting (video or phone) to review tasks, strategy, and implementation plans.
  • Includes 2 retainer hours per week for implementation and maintenance of site and related services.
  • Custom weekly reporting available for your unique KPIs.
  • Additional retainer hours available as needed at a discounted rate of $105/hour.

Dapper

  • Weekly 1 hour meeting (video or phone) to review tasks, strategy, and implementation plans.
  • Includes 4 retainer hours per week for implementation and maintenance of site and related services.
  • Custom weekly reporting available for your unique KPIs.
  • Additional retainer hours available as needed at a discounted rate of $100/hour.

Custom Retainer Projects

  • Design changes, content updates, copy editing
  • Custom development of plugins, integrations, or code snippets as needed.
  • Speed optimization and hourly monitoring of site response time.
  • Weekly updates of all managed plugins and applications associated with the domain. Monitoring of site health and plugin utilization.
  • On-page SEO optimization including, automatic sitemap generation, custom meta titles and descriptions, social media sharing, and content analysis. More comprehensive SEO services are available.
  • Up to date licensing and updates for all WordPress plugins and themes available at the Dapper level of our Proactive WordPress Maintenance Plans.
  • G Suite configuration associated with the email for this domain. Transactional email configuration (via Postmark) for on site email sending.
  • Integrations with other services such as advertising platforms, payment processors, or others as needed.
  • Spam cleaning (if applicable) on a weekly basis.

Additional Integrations

  • Includes support for Shopify sites and related services (3rd party apps supported by their respective developers)
  • Includes support for Email Marketing through Klaviyo or MailChimp (separate subscription required directly with those services). We can assist with automations and configuration. Platform support will be escalated directly to and completed by the provider.
  • Integration with shipping fulfillment integration services such as ShipStation or Shippo. We can assist with automations and configuration. Platform support will be escalated directly to and completed by the provider.

Not all services above are included in all retainers. Some services not available on certain CMS or hosting platforms. We can customize these offerings for your specific needs during our estimate process.

How it works

All of our retainer plans include a monthly ~1 hr call to discuss your business priorities and set a plan for each month. You’ll have access to direct live chat, email, and telephone support during business hours. Priority support is also available after business hours for urgent issues.

All support is provided personally by our husband and wife team — no call centers or other inconveniences.

Do I have to sign a contract?

We always want to provide service that is up front and honest. We do not lock you into an annual or monthly contract. We do require at least 30 days notice if you need to change your service level or choose to discontinue support.

All our services are bound by Sprucely Designed’s standard agreement and website terms of use. We will send an estimate for any project work along with a custom agreement to cover our commitments to you.

❝I care for your site like I do my own. Nothing makes me happier than seeing the success of our clients.
Don’t stress about your web needs, we can help.❞ – Isaac R., Owner, Sprucely Designed, LLC

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